Trying to renew my IMDbPro acct, but it says that it is connected to another Amazon account

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My IMDb Pro account expired. I am trying to pay and renew membership. When I click "renew membership" it has me sign in thru my amazon acct, then when I try to link to IMDb, I get the message, "The IMDb account you provided is already connected to another Amazon account. Please sign in with this Amazon account or connect a different IMDb account." I do not have any other accounts. Since I am
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Dan Smith

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Posted 1 year ago

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Steve, Official Rep

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Hi Dan,


It does look like your membership is already linked to an Amazon account under a different "@yahoo.com" email address. If you are having trouble remembering these login details, please reach out to us via the secure channel with the Amazon and IMDb email addresses you are attempting to renew with.
 You can use:


Log in/Sign up questions >> Sign up to IMDbPro >> E-mail

Thanks in advance!


Steve