I can’t upload any pics or change my profile pic?
- 1 Post
- 0 Reply Likes
- frustrated
Posted 1 year ago
Claire, Official Rep
- 1905 Posts
- 1340 Reply Likes
Hi Dom,
I'm sorry to hear that you experienced this issue with the IMDbPro app.
Please try force closing the IMDbPro app, then returning to the app to try once more to upload images. If you're still experiencing issues, please try restarting your phone.
If you're still experiencing further difficulties after attempting the troubleshooting steps above, please provide us with the following information:
I'm sorry to hear that you experienced this issue with the IMDbPro app.
Please try force closing the IMDbPro app, then returning to the app to try once more to upload images. If you're still experiencing issues, please try restarting your phone.
If you're still experiencing further difficulties after attempting the troubleshooting steps above, please provide us with the following information:
- Device model
- IMDbPro app version number
- Steps you followed to upload your images
- Description of the issue
- Any error message you may have received
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