Update isn't getting processed.

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  • Updated 6 years ago
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How/where do I ask about an update that isn't getting processed?
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Joakim Sundström

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Posted 6 years ago

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Michelle, Official Rep

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Hi Joakim -

If you post your submission reference number here our staff can take a look.
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Joakim Sundström

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It's been 19 days. I've heard nothing from you.
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Joakim Sundström

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131001-100716-965000 and 130917-123717-406000
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Joakim Sundström

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C'mon guys. This is getting ridiculous. Can someone be bothered to at least explain why my update isn't getting processed when you're updating everything else I send you within a day.

131028-215109-391000
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Michelle, Official Rep

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Hi Joakim -

Sorry for the delay! It looks like your first two updates have processed, as your credit for "20,000 Days on Earth" is now listed on your filmography: http://www.imdb.com/name/nm0839248/

Concerning the most recent Update you referenced, this credit was submitted today. If you want to ensure this credit is processed, you are welcome to post a screen-shot of evidence here.
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Joakim Sundström

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It's OK, it'll be out soon enough. Just don't understand why they updated the other names I submitted but not mine. Was it something I said? :)
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Michelle, Official Rep

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There are a lot of different reasons that could cause a delay in processing credits, so rest assured it was nothing you said :)

If you have trouble listing your credits in the future, I encourage you to post a screen-shot of your evidence here on the IMDb Get Satisfaction community, and our staff can then easily verify your credit.

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