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How/where do I ask about an update that isn't getting processed?
- 25 Posts
- 1 Reply Like
Posted 7 years ago
Michelle, Official Rep
- 13285 Posts
- 10682 Reply Likes
Hi Joakim -
If you post your submission reference number here our staff can take a look.
If you post your submission reference number here our staff can take a look.
- 25 Posts
- 1 Reply Like
- 25 Posts
- 1 Reply Like
C'mon guys. This is getting ridiculous. Can someone be bothered to at least explain why my update isn't getting processed when you're updating everything else I send you within a day.
131028-215109-391000
131028-215109-391000
Michelle, Official Rep
- 13285 Posts
- 10682 Reply Likes
Hi Joakim -
Sorry for the delay! It looks like your first two updates have processed, as your credit for "20,000 Days on Earth" is now listed on your filmography: http://www.imdb.com/name/nm0839248/
Concerning the most recent Update you referenced, this credit was submitted today. If you want to ensure this credit is processed, you are welcome to post a screen-shot of evidence here.
Sorry for the delay! It looks like your first two updates have processed, as your credit for "20,000 Days on Earth" is now listed on your filmography: http://www.imdb.com/name/nm0839248/
Concerning the most recent Update you referenced, this credit was submitted today. If you want to ensure this credit is processed, you are welcome to post a screen-shot of evidence here.
- 25 Posts
- 1 Reply Like
It's OK, it'll be out soon enough. Just don't understand why they updated the other names I submitted but not mine. Was it something I said? :)
Michelle, Official Rep
- 13285 Posts
- 10682 Reply Likes
There are a lot of different reasons that could cause a delay in processing credits, so rest assured it was nothing you said :)
If you have trouble listing your credits in the future, I encourage you to post a screen-shot of your evidence here on the IMDb Get Satisfaction community, and our staff can then easily verify your credit.
If you have trouble listing your credits in the future, I encourage you to post a screen-shot of your evidence here on the IMDb Get Satisfaction community, and our staff can then easily verify your credit.
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Joakim Sundström