update problem.

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  • Updated 7 years ago
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I tried to add a credit to my IMDb page about a month ago,
but still no update. Please let me know what's going on and
why it's taking so long. See 130614-123221-020000 for details.
Thanks.

RK
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krollresearch

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Posted 7 years ago

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Michelle, Official Rep

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Hi krollresearch -

It looks like the update was submitted without any problem, so the issue is likely that our data editors were unable to verify your credit on that particular title.

I would encourage you to try re-submitting your missing credit, this time including a link to evidence (such as a screen-shot of your on-screen credit, contract, call sheet, pay stub, production still, etc).

Please upload your screengrabs or data somewhere on the Web where we can access it and send us the links/URLs pointing to it via the following process:

1) Find your original submission in your update history at http://www.imdb.com/updates/history

2) Verify that all the data is still valid. If you need to update/amend the information, you can do so and resubmit the entry.

3) Make a note of the update reference number (it's the number composed of three groups of 6 digits separated by dashes, e.g. 121027-090001-134000)

4) Go to this page: http://www.imdb.com/helpdesk/data_ver...

5) Fill in the form with all the information (the update reference number and all the URLs pointing to the additional verification for that submission). At least one link is mandatory. If you have more than three, use the 'comment' field to add them.

6) Enter any additional information, comment or feedback in the 'comment' field. The more data/evidence you supply, the better.

7) Submit the form.

Our editors will then review the links you have supplied and use them to re-examine your update.

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