Updates won't download

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  • Updated 3 years ago
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This conversation has been merged. Please reference the main conversation: Can't access app after latest update, just won't install

App hasn't been available on my iPad for weeks. Thought today's update would solve it but update won't download.
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Ellen Brady

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Posted 4 years ago

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Yann

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Ellen,
What exactly are you experiencing? Does the app appear to be perpetually updating?
If so, this thread may be helpful. https://discussions.apple.com/thread/7236083?tstart=0
Regards,
Yann
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Ellen Brady

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Hi Yann, yes, perpetually updating. I read through the thread, not comfortable wiping my iPad clean so I tried deleting the app from Usage and doing a hard shutdown. But when I went to the app store it's still stuck in update mode, so can't download it again.
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Yann

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Apple manages the app update process, unfortunately there is nothing we can do to fix this problem. Many users report this problem occurring for many apps. Here are some things you can try:

 

- Restart the device (https://support.apple.com/en-us/HT201559)

- Delete the app and reinstall. Use Settings > General > Storage & iCloud Storage > Manage Storage to find IMDb and press delete. Then go to the App Store and try installing it again.

- Also in Manage Storage, make sure that there is still storage available. Apps will not fully install when the device is full.


Otherwise, this is an issue to bring up with Apple support.

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