User Reviews

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  • Updated 1 year ago
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I appreciate that millions of people love movies and each of them has an opinion. But if IMDB is going to offer a section called "User Reviews," those "users" and their "reviews" should be held to some kind of standard. 

I recently saw a review for a movie that that contained the word "boring" six times in a row. 

In what way is this a review? In what way does this benefit potential viewers of the film? 

How and why is such a review approved? This is what I don't understand. 

Also, in the past, the turn around time to post a review seemed realistic; perhaps 48-72 hours. Now it seems that it takes up to 5 days. Okay, perhaps there is a small army of volunteers reading them, I do not know. But still, it seems much too long to wait for a review to be posted. 

Also, in the past, if a reviewer needed to make a minor change to a review (i.e. fix a misspelled word, etc.), IMDB would (apparently) quickly scan the review and state something akin to the following: "Since changes appear to be minimal, your review has been immediately approved!" -- and up the review went. 

Now, even if I adjust one word, the review must go through the same 5-day process. It doesn't make any sense. 

Obviously people love IMDB for the vast amount of details/info/links/reviews it has to offer for every available commercial film; on the other hand, IMDB does not (it seems) truly monitor its reviews to weed out pointless ones (like the aforementioned one), which creates an extremely uneven user experience. 

At one time (perhaps it was my imagination?) there was, even if it was imaginary, a standard that people wrote to in their reviews. Now almost any review is accepted, including ones that include one word repeated multiple times. I am unclear what IMDB's standards are, if any, regarding user reviews, but there should be some. 
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David Chester

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Posted 1 year ago

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Jaime, Employee

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Hello David,

Thank you for your post and feedback about the user reviews feature on IMDb.

IMDb provides the User Reviews feature as a forum where users can freely express their opinions about films. The comments found on that page are posted by our users and do not necessarily reflect the opinions of IMDb or our staff. We only require that users follow our guidelines for acceptable content, listed at:

https://help.imdb.com/article/contribution/contribution-information/user-review-guidelines/GABTWSNLD...#

Other than that, we do not impose any special editorial guidance over them.

As long as the comments follow our content guidelines, we will not edit or remove them. We provide an optional spell-checking feature to help users avoid most common typographical mistakes, but we don't discriminate based on the style or tone of the reviews.

Please remember that all updates submitted to IMDb are not immediately available online but must first be checked and processed by our staff. The time it takes us to do this can vary.

For more details about our processing times and how to track contributions, please see this page:

https://help.imdb.com/article/contribution/contribution-information/when-will-my-update-be-added/GEK...#

and volume of items pending processing by data type:

https://contribute.imdb.com/times

Thank you for your understanding.
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Marco

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At one time (perhaps it was my imagination?) there was, even if it was imaginary, a standard that people wrote to in their reviews. Now almost any review is accepted, including ones that include one word repeated multiple times. I am unclear what IMDB's standards are, if any, regarding user reviews, but there should be some. 

I agree.
You might want to read this thread: https://getsatisfaction.com/imdb/topics/idea-make-sure-reviews-are-reviews-again-minimum-of-50-words...