Videos Not Visible

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  • Updated 3 years ago
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Hi, I'm unable to make my videos visible. I have three uploaded, but when I click on videos, it's not highlighted in blue and on my video page no videos exist. Thanks in advance for the help! (They are public under the video editing page.) Just not visible to readers/viewers.
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Anna James

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Posted 3 years ago

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Steve, Official Rep

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Hi Anna,

It doesn't appear that you have uploaded any recent demo reels, so I need a bit more information to investigate further. Please provide us with the following:

- the URL for each of the videos (right-click and copy the URL if necessary)
- the date and approximate time that you uploaded
- a screenshot of your 'My Videos' page that shows these demo reels


Thanks in advance!

- Steve

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