Votes won't be posted to Facebook, but Watchlist updates will

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  • Problem
  • Updated 5 years ago
  • Solved
  • (Edited)
Archived and Closed

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I have my Facebook account connected to my IMDb account. Moreover, I'm logged in to the IMDb site via my Facebook account. On the "Connect IMDb to Facebook" ("Sharing") page on IMDb I've checked both options: share watchlist updates and share ratings.

When I add a movie to my Watchlist on IMDb, this action is shared on my Facebook. This is great!
However, when I vote for a movie, the rating is not published. There's no any activity on Facebook resulting from this action, whatsoever.

I've tried to unlink and then link back my Facebook account to the IMDb account multiple times. I've cleared my cookies. I've been logged in using my IMDb and Facebook credentials (and the latter is my current option). I've tried a different web browser. Also, I've waited for a few days to see the updates on FB (I've carefully checked my own Activity Log on FB.) All to no avail.

Since the Watchlist updates do get published, I believe this is not a general issue related to connectivity between IMDb and FB - it seems to be working fine. This is something specific to sharing of ratings on FB, or specific to my account.

Could you please help me?

PS. My IMDb ID is AnthonyPetrov. My FB id is 100001496096613.
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Anthony Petrov

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Posted 5 years ago

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Photo of Giancarlo Cairella

Giancarlo Cairella, Official Rep

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Thanks for reporting this. Our technical staff will look into this at the earliest opportunity. If anything changes in the meantime please let us know.

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Anthony Petrov

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Just reporting: I've rated about 6 movies since last Monday, and neither of the ratings have been published on FB. However, watchlist updates still get published as before (I've added only one movie to my watchlist for the past week). So nothing has changed so far.

Anyway, thank you for investigating this. I'm looking forward to seeing this issue resolved.
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Anthony Petrov

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Ratings have started publishing to my Facebook timeline since yesterday. I hope this persists. Thank you for fixing this!
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Giancarlo Cairella, Official Rep

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Yes, a fix for this went out a couple of days ago so this should be fixed. Let us know if the problem occurs again (but hopefully it won't).

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