Warning: Unresponsive script error messages

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
I am getting constant error messages (Warning: Unresponsive script) every time I attempt to perform various actions, particularly:

• Sort by (List Order or Date Added)
• Select more than one item in any list to perform either Move To, Copy To, or Delete functions

These error messages cause my Mac screen to completely lock up (with the spinning wait curser, AKA the Spinning Beach Ball of Death) until I click on the blue "Stop script" button.

This is a new problem. Just wondering if I am the only one with it.



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Pete

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Posted 10 months ago

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Lina, Official Rep

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Sorry to hear this.

Can you please let us know the version of your Mac OS and of the browser(s) you are using, so we flag this to our engineering team?
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Pete

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MacOS X 10.6.8

Firefox ESR 45.9.0 (This is the esr update channel, designed to allow me to limp along until I upgrade my Mac.)

Yes, I realize I am using an older Mac. But I've been trying to hold off buying a complete desktop setup as long as possible. My days may be numbered, however. Thanks for looking into it.

P.S. As I mentioned before, this is a new problem. I have not changed anything in the past few months. That's the only reason I reported it.


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Jeorj Euler

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Hi, Pete. Have you tried restarting your web browser or rebooting your computer? For now, you should probably be able to get by with just selecting the "Continue" option, unless you have to do it more than three times, all the time.
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Pete

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Since I have to click "Stop script" every time I attempt any of the above-mentioned functions—and then allow considerable wait time for the wheel to stop spinning—this has become quite tiresome.

If I had a nickel for every time somebody suggested that I "reboot" to solve a chronic Mac problem, I could probably retire to Cabo by now. Nevertheless, I do appreciate your consideration.
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Jeorj Euler

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Pete, usually there is never a need to go with "Stop script" unless you're dealing with a script that is executing an infinite loop or infinite recursion.
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Pete

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Jeorj — By clicking "Continue" I get repeated Spinning Beach Balls. The only way to move past them is with "Stop script." So I suppose I'm dealing with one of those infinite loop situations.
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Jeorj Euler

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Pete, I notice that the scheme part of the URI of the problem script is something other than "http". That means that the problem largely resides in your web browser. However, if IMDb is the only site that causes the problematic browser behavior, then the scripts used by IMDb may be making improper calls (by old standards) to jQuery functions.
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Pete

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It is only IMDb, and it is only happening recently. No browser or system upgrades have been made. That is exactly why I was curious about what could be causing it.
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Col Needham, Official Rep

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Our standard advice in these situations is described in https://help.imdb.com/article/imdb/ge... — does anything there help?
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Lina, Official Rep

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Hi again.
This could well be your old setup... nevertheless, we have flagged it for our engineering team to see if there is anything that can be done to solve your issue.
Please be patient as they work on some issues that affect a greater number of users.
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Claire, Official Rep

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Hi Pete,

Thanks so much for your patience. Our technical team has confirmed that the issue appears to be caused by Firefox browser add-ons.

Please disable any add-ons for your browser, and let us know if we can offer any further help.

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