Watchlist and ratings lost since I had to reset my tablet

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Hello,
I have had an Imdb account since last October and I had a watchlist that I'd set up using my tablet with about 80 movies in it. Recently my tablet broke down and I had to have it reset, which made me loose all apps etc.
Once i'd download the IMDb app again and tried to log on, I didn't manage in the first place. I had to reset the password through the help button and when I was finally logged in my watchlist and ratings had all gone.
No need to say how upset I am. Is there any way to rescue this data?
Photo of valentina gheno

valentina gheno

  • 2 Posts
  • 0 Reply Likes

Posted 6 years ago

  • 2
Photo of bluesmanSF

bluesmanSF, Champion

  • 10815 Posts
  • 6429 Reply Likes
It sounds as if you've logged in differently. This usually occurs when you have a regular IMDb user name and password, then log in with Facebook. You won't see your lists,.etc., because you've creatednand logged in to a new account.

Do you recall what your user name was and does it show that way now on your profile page next to your avatar?
Photo of valentina gheno

valentina gheno

  • 2 Posts
  • 0 Reply Likes
Yes, I have tried to log on with different accounts as I couldn't remember how I had registered. When I log on with my email address which I think was most probably the one I used in the first place I get a username I didnt set up today on my profile page but also it says I have been registered since October 2013 which is not correct..

***ok after all of thia ive just tries tge last option which was Google and I got it all back! Thanks for the tips anyway!!

This conversation is no longer open for comments or replies.