We have a duplicate page on IMDB that we have been trying to delete. Please help us delete it

  • 1
  • Problem
  • Updated 1 year ago
  • Solved
We have a duplicate page on IMDB that we have been trying to delete it unsuccessfully. It is now detrimental to our film, please help us delete it. The old page is now completely out of date as the format of our project has changed and it has now been released nationwide through Sony as a feature film not as a television series. It is now effecting our marketing campaign and creating audience confusion, even our ratings are suffering because people are going to the obsolete page and voting. Now members of cast and crew are complaining to us as they are being credited wrongly on the wrong project. We have tried the traditional avenues to delete the old page, but need some serious help and for someone at IMDB to communicate with us directly and resolve this mess. 
This is the correct page that we want to keep - http://www.imdb.com/title/tt7350120/reference
This is the duplicate page that we want to delete - http://www.imdb.com/title/tt2226440/reference
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8479 Reply Likes
Hi PR Dead Men -

As Tom mentioned above, the TV Series title listing includes a 2012 Release Date which suggests that the title exists and was aired, however, you mentioned that the this title and the 2018 film title are duplicates, can you clarify a little further what you mean?  Was the title first released as a TV Series and then later released as a separate film?

You also mentioned some credit issues, in order for us to take a look, can you clarify further what issues exist and on what specific page?
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
Thank you for responding so promptly. In answer to your questions:-

RELEASE DATE:-
The release date was incorrectly input, I have no idea who did that, as it was prior to my involvement. I’ve been working on this project since 2014 and can tell you that it had not been completed and aired in 2012 as it was still filming at the beginning of 2014. It was originally shot as a television series in two parts, which is why there’s confusion. It wasn’t until Vision Films and Sony’s distribution involvement in 2017 that it was edited into a feature. But it definitely did not get nationwide DVD release as a series. So that was a human input error.

INCORRECT CREDITS:
The incorrect credits are because of the confusion with duplicate pages and the cast and crew want to be credited correctly on the released film, not the series, as the series isn't available to view. Basically it means they have 2 credits for the same production and it doesn’t look professional. Some are only credited on the series page, which we have been rectifying upon notification. But it's time consuming and frustrating.

RATINGS:
The ratings given on the old series page (prior to January 2018) are most likely from cast and crew. But any ratings given from the 1st January 2018 are new ones and are from genuine fans who have been confused by the duplicate pages and voted on the wrong page. This is a major problem for our campaign, which is why I'm trying to minimize the confusion by deleting the old page.

PRIVATE SCREENING MAY 2015:
This was a private screening for cast and crew and was a special 90 minute edit that was never aired or made available to the public. It neither resembled the series or the feature.

I hope this answers your questions. Can you please let me know if you have the authority to remove the page?
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8479 Reply Likes
Hi PR Dead Men -

Based on the link Tom referenced above, the first two episodes were screened in 2012, please note that since this title was released it cannot be removed from the site as per our policy.  To clarify further, were only the first two episodes/parts released?  If so, you will need to request the removal of the incorrect episodes through the form here.

Additionally, is the footage from the 2012 episodes the same footage in the 2018 film? Or were there drastic changes between the series/film versions?
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
AGAIN, this was never made public or aired publically. Any footage shown was to cast and crew only and privately aired, not in its entirety... plus back in 2012 we only had cast and crew on our Facebook page, so that old event post is completely irrelevant.

I shouldn’t have to point out that there’s a huge difference between private viewings and public ones, so I don’t really see why I keep having to justify this point, I am not misrepresenting the truth and I really don’t appreciate being given the third degree. This production has undergone drastic changes and many edits (which can be verified by the director himself) since 2012 and it is unfair that I’m forced to repetitively justify this point to simply get an incorrectly input page removed.

P.S. I actually now have an image from Facebook 2012 that clearly shows it saying ‘Private viewing’.
(Edited)
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes

"IMDb aims to be the most comprehensive and reliable source of information on movies, TV and celebrities. We are committed to accuracy and it is our longstanding policy not to alter or remove correct factual information from our records. If you notice an error or omission in our data, please submit a correction or deletion via the "Edit page" button located at the bottom of every name and title page and our staff will be happy to review it and make all applicable changes. We have a guide to adding data here.

However, IMDb will not remove accurate information. If you try to delete an item of data which is accurate, your delete will not be processed. Please be aware that attempts to delete accurate data will count against your overall accuracy rating and may result in all your submissions taking longer to process along with additional proof requirements.

Also please allow sufficient time for any deletes to be processed. See this page for more details about our data processing times."

According to the IMDB website (quoted above), you are committed to accuracy and correct factual information. I am telling you as a member of the production team behind 'Dead Men' that the information on the old page is NOT accurate, correct or factual. It is obsolete and is now becoming a hinderance and a point of confusion. Please, I am asking nicely and trying to help you maintain accurate, factual information on your site. I need to speak to a human being at IMDB (staff) that can assist me urgently and remove the incorrect page.
Photo of Forgotten_Moon_Man

Forgotten_Moon_Man

  • 50 Posts
  • 48 Reply Likes
I've seen many cases like this and they always fascinate me.

I've never seen one resolved in a very satisfactory way for either party. It's interesting because often it seems that editors take the initial word from whoever submits the first change as absolute 'fact'. And it seems to be very hard to refute whatever was first approved.

I saw one user point out that if, say, Daniel Day Lewis were credited on somebody's short film it would be swiftly corrected... even if that credit were initially submitted with the same level of 'evidence' as yours was.

It would seem like IMDB is an easy target for people to misalign with totally arbitrary credits? But the editors pick and choose what to believe even with no real evidence, I guess?

Sorry I don't really have any advice to offer, just thinking out loud I suppose.
Photo of Nikolay Yeriomin (Mykola Yeromin)

Nikolay Yeriomin (Mykola Yeromin), Champion

  • 2377 Posts
  • 2970 Reply Likes
Hello, PR Dead Man. 

To clarify the situation and be of help (and contrary to what you have said earlier, ordinary IMDb users might actually help as IMDb staff, while competent, always can use some help): have you started to work on the PR of the project recently? 

Because why dates of cast and crew, non-public screening were listed anywhere, in the first place?  
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
Nikolay, this project has taken 7 years to make and I'm sure you can appreciate the amount of cast and crew that have been involved at some point. There have been a dozen edits and probably more than a dozen people with good intentions that assisted in the initial public relations to promote the project, raise money etc. Cast and crew who were at the private screenings posted pictures of themselves and I can't stop them doing that, but that's social media for you.

I didn't have anything to do with the initial IMDB listing, and neither did any of the current production team. I don't even know if it was a member of our team or a public contribution. The point is that I can't go back in time and correct the original input, but it seems ridiculous, that although I can prove without any uncertainty that the original series version of Dead Men was never aired publicly, I can not have it removed. 
Photo of Nikolay Yeriomin (Mykola Yeromin)

Nikolay Yeriomin (Mykola Yeromin), Champion

  • 2377 Posts
  • 2970 Reply Likes
Being a filmmaker myself I really do appreciate amount of effort. My own feature film is in production for 10 years as well and it probably won't be half as good as "Dead Men". 

I hope that situation will be eventually resolved. Mishaps like that do happen every now and then, but considering how much titles IMDb houses and how much are appearing every single day, it is a bit inevitable. 

P.S. Sorry for misselling it as "PR Dead Man" the first time, by the way. 
Photo of Will

Will, Official Rep

  • 3340 Posts
  • 3782 Reply Likes
Hi PR Dead Men,

Unfortunately our position remains the same. If you know of any inaccuracies in out title listing then please feel free to submit an update to our data editors however the title will remain on the site. Please could you clarify the differences between the earlier release and the later 2018 version?
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
Dear Will, 

What position? Your statement baffles me, since not one member of IMDB staff has communicated with me on this topic, or given me a definitive answer, until you just did! I've never successfully gotten hold of a human being until now.

I would also like to point out that by denying me the right to change inaccuracies on OUR films IMDB listing you are directly going against your own IMDB mission statement, cut, copied and pasted from your own website above. Which is that IMDB are committed to accuracy and correct factual information.

Please don't brush me off when all I am trying to do is adhere to your policies and make sure that your site remains a factual and accurate source of information.

Please also go back and re-read my other detailed responses to Michelle:-

a) there was never an earlier release... the information stating this on IMDB was incorrectly input on the old page, as I stated already, I don't know by whom. The dates given next to the episodes are false and I'm surprised IMDB passed this without evidence. 

b) the 2018 version is the ONLY version that has been released/ made available to the public. I would happily supply all evidence to IMDB if it would resolve this issue.
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8479 Reply Likes
Hi PR Dead Men -

As previously explained, to preserve the accuracy and integrity of our site, we never remove or alter valid/correct factual information and based on our own sources and research, the 2012 title listing will need to remain listed on the site.   If there are incorrect episode dates listed you will need to submit the applicable corrections through our online Update form for our editors to review.

To clarify further regarding the separate titles, can you confirm the differences between the 2012 series and the later 2018 version?
Photo of PR Dead Men

PR Dead Men

  • 7 Posts
  • 8 Reply Likes
I now insist that you show me these 'sources and research' that you mention. Sorry Michelle but your word is not good enough for me, I would like to see the evidence that you have that proves that IMDB's knowledge of our movie is greater than mine and the producers of it.

This line of conversation is now getting tedious. I can prove that none of the episodes were ever released to the public. You are operating on hearsay and the fact that someone at IMDB approved of release dates  to our episodes without any actual evidence back in 2012. IMDB are wrong and now I know , beyond any shadow of doubt, that IMDB do indeed process inaccurate, invalid and not factual information and that your site must be littered with inaccuracies.

Judging by the conversations with other users on this site, I can see that I am not the only one who has discovered this. The fact that you can keep saying things like 'we never remove or alter valid/correct factual information' is just ridiculous . You also keep asking me to confirm the differences between the 2012 series and the 2018 film version and I have already clarified that in previous responses, so please kindly go back and read them. 
Photo of Michelle

Michelle, Official Rep

  • 12183 Posts
  • 8479 Reply Likes
Hi PR Dead Men -

Apologies for the delay in replying, our editors were re-reviewing the situation regarding the title listings, and upon further review, the titles have now been combined into the 2018 title listing.  The change should be live on the site shortly.  Thanks again for your patience.

This conversation is no longer open for comments or replies.