what is the problem? FIX IT!

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
I have emailed you since 2009 and still none of my background work is showing on my page.. what is the problem? FIX IT!
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Thakira Manley

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  • frustrated and pissed off for about 9 years

Posted 2 years ago

  • 1
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Eboy

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Without really knowing anything about your situation, I would say that often the reason is lack of proof. Did you provide any links/proof (e.g. screenshots)?

Also, IMDb will need the reference numbers of your submitted credits. Please also provide those.
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Thakira Manley

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Jeorj Euler

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Transcription:
  • 170708-201246-369000
  • 170708-200837-579000
  • 140904-160247-522000
  • 140520-014902-205000
  • 140520-013928-201000
  • 140520-012346-908000
  • 140506-145514-530000
  • 140506-144857-890000
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Vincent Fournols

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I would add that if you have tried unsuccessfully for 9 years, so probably you should question your way of submitting and read the site help section.

Last but not least, this is mainly a user forum here, and when I read your message, I really do not feel like helping you...
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Thakira Manley

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Am I to assume that you are an employee? Also, I am an actor who has worked and it doesn't bother me if you personally don't want to help. If the issue had been addressed before, I wouldn't still be asking the question. I am tired of filling out the same forms on what movies and what characters I portrayed, even as background. All I get are generated emails saying we will submit and get back to you. What is the hold up? Keep it professional.
(Edited)
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Vincent Fournols

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You are hitting the wrong target: I have been a benevolent contributor to IMDB for more than 20 years, and thank God, not an actor. IMDB is a entertainment data repository, not a promotion tool for the California movie industry. E basta'
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Thakira Manley

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Can you direct me to who can fix the issue? Since there is no phone number, who can fix the issue. I Thank you for your service.
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Thakira Manley

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????
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Eboy

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Official IMDb staff will have to check your submitted updates and get back to you. It’ll take some days, so be patient.

But like I said, if you keep adding credits without any proof, there’s a very good chance that they’re rejected. And no, you don’t get any e-mails that they’re ”rejected”. If these credits are ”uncredited” (not fully sure what you mean by ”background”, though), providing some proof is even more crucial. More info:
https://help.imdb.com/article/contrib...#
(Edited)
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Thakira Manley

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Yes I submitted them the correct way, listed as uncredited. I appreciate you looking into it. It is very frustrating.
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Col Needham, Official Rep

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Sorry to hear about the problems. There are a few things relevant here ...

1. It's always worth checking the help section at https://help.imdb.com/contribution which often contains the solution to any problems. 

2. All your submissions were processed and accepted at the time they were contributed. However, from https://help.imdb.com/article/contribution/filmography-credits/i-worked-on-a-title-but-did-not-recei... please see:

You need to have at least one pre-existing credited entry in the database. We will not display filmographies consisting exclusively of uncredited work. We may make an exception in very rare/specific circumstances (e.g. on movies released before 1990, episodes released before 2000 and/or for high-profile credits, such as an uncredited cameo appearance by a celebrity), but in most cases we will not list an uncredited credit unless you have a pre-existing credited filmography.
As soon as you are credited on-screen for the first time, all of the (uncredited) appearances already stored in IMDb will appear.  If you have already received an on-screen credit then please submit this for processing. 

3. We are not sure where you read that IMDb will get back to you when things are processed, but this is not the case.  You may proactively check the status of a limited (and growing) number of contribution types, but filmography additions are not yet covered, sorry. 

For details of when things will be processed, please see https://help.imdb.com/article/contribution/contribution-information/when-will-my-update-be-added/GEK... Generally over 95% of all contributions are processed within 24 hours -- the oldest waiting data in each section is always shown on https://contribute.imdb.com/times ... if the date you submitted something is older than the relevant date shown here, and it is not live, it means there was a problem (in this case, see #2 above).

We hope the above helps. 
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Jeorj Euler

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"You may proactively check the status of a limited (and growing) number of contribution types, but filmography additions are not yet covered, sorry." Put it on the reform todo list please.