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I want to get a photo header/hero image on my clients imdbpage (as discussed here: https://getsatisfaction.com/imdb/topics/how_do_i_add_a_photo_header_on_my_imdb_page?topic_replies[filter]=company_promoted).
We have an uploaded still from the production, in landscape and tagged the names of the actors but it didn't turn into a header image.
I contacted imdb support and they said:
Unfortunately we cannot comply with your request. Please note the feature that you are referring to is automated and we cannot manually override it.
So i'd like to know what the requirements are for getting a header/hero image? And how long does it take before this automated proces displays this image?
It is also frustrating that getsatisfaction.com/imdb and imdbsupport are giving confliction information.
Can someone please help.