When IMDb Staff Marks a Question Answered

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When an IMDb staff member marks a question answered, do IMDb staff members continue to monitor the thread? The reason why I am asking this question is that I've seen a few threads where discussion continues after an IMDb staff member answers the question and marks the question answered. An example of which is
https://getsatisfaction.com/imdb/topi...
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Dan Dassow, Champion

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Posted 7 years ago

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Giancarlo Cairella, Official Rep

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Honestly it depends -- once a thread has been marked as answered it's more difficult to keep tabs on it so if there is a new question or topic, it's a good idea to create a new topic -- this makes it easier to find for everyone.

We also have the option to 'fork' or spit a topic into a new one when it becomes clear that the new comments are asking about a different issue but obviously this is possible only when we become aware that it needs to happen..
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Peter, Champion

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I wondered about this too with regard to this topic:

https://getsatisfaction.com/imdb/topi...

I don't think it's reasonable to ask that we start new threads when we are just posting follow-ups to issues already raised.
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Keester

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Staff may mark it answered when it is NOT.

IMO they are just trying to avoid a topic when they do that. Very childish.
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bluesmanSF, Champion

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They mark it answered when it's been adequately answered. If you ask "what color is the sky?" and I say, "blue," they mark it so it does not need reopening, regardless of whether or not you agree. There is no longer a need for other staff members to open the thread, read through, and add a new answer of "still blue." It saves time and effort and let's you know the answer you got was about all you'll get. If there's more to add, they'll add it.
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Keester

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Not always the case as I'm sure you well know. When I ask a question such as "Why were my lists deleted?" and receive absolutely no answer at all then the topic is not answered but ignored. As I said before, very childish.

I have never said that the answer need to be agreed with but it should be answered before marking it so.
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bluesmanSF, Champion

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You received answers there. Again, that it's been marked answered means it's been answered adequately. There is nothing they'd want to add.
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Keester

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Incorrect. Nowhere has it been answered "Why were my lists deleted?" Many replies have been made but NONE answer the question. Guesses have been made but STAFF have not ANSWERED.
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Peter, Champion

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I tend to agree it would be better if staff would post replies rather than communicate through tags. I was puzzled by the following thread which staff marked answered after my post, perhaps solving the issue silently, even though the poster said she was frustrated by the lack of replies from IMDb:

https://getsatisfaction.com/imdb/topi...
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bluesmanSF, Champion

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@Keester, this post says you made it an hour ago. Three hours ago, a staffer told you, in your thread, that the answers you'd been given were correct (which is why he'd marked it "answered"), on top of users giving you answers all along. You've been clearly answered on your question, many times over. Your lists were reported by users who were offended by them.
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Keester

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@bluesmanSF An hour before your last post was a post made by pbn not me. My last previous post was 2 hours prior to yours and may have been made after the staffers post which at that time I'd not read. That staffer has not said "answers given were correct" because no answer had been given. There were plenty of replies (many off-topic) but none answered the question. Nowhere does it say "lists were reported by users who were offended by them."
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bluesmanSF, Champion

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Oh, lordy. pbn's has nothing to do with anything. Not sure why you mention it. Yours, though, came after pbn's, so it's in the same time frame (they are now both marked 9 hours ago). It also has its own time stamp, two hours after the staffer posted.

Many answers had been given. It got marked "answered." They would not do that if answers were not correct. Further, Giancarlo mentioned "as others have said," or something to that effect, meaning those were correct.

Just curious, is English a second or third language for you? Perhaps I could address you in your native tongue for your next reply to me.
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Keester

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I mentioned pbn because that is the one that is showing as one hour before your post. Mine was showing as two hours before your post.

Right now it is showing:

blusesmanSF - 35 mins ago - Oh, lordy
Keester - 5 hours ago - @bluesman
bluesmanSf - 9 hours ago - @Keester
pbn - 10hours ago - I tend
Keester - 11 hours ago - Incorrect

There are no two posts showing as 9 hours ago. Well not on my screen.

It is not until staff replied that an answer actually happened. Everything else was replies and none gave definitive answers only opinions. You do understand the difference don't you?
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bluesmanSF, Champion

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I understand, completely. Thanks. Unfortunately, the site does not discuss deletions (we're clear on this now, right), so all you get is guesses from users. You got them. Staff marked it "answered." Meaning, it's been answered adequately, according to how they do things (whether I agree with what they do, or not). There is a reason those replying to you have a "champ" designation. We've been around this block...a few hundred times. The difference here is, this now pertains to "lists" which are relatively new creatures here.

I think we've beat this dead horse enough, don't you think?

reported.
deleted.
they don't tell why.
we asked they start to tell us.
they said it's not feasible/possible.
done deal.

By the way, both times I looked, yours and pbn's had the same time stamp. Regardless, replies bump threads and the other thread was lower. Meaning, your comment, added last, was made after the administrator's post was. No use arguing that one. FACT and all...You'd had the same answer a day earlier, anyway...but, we're done beating the horse, right?
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Keester

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A guess is still a guess no matter how "important" you think you are. An answer can only come from staff. The horse may be dead but the race isn't over. I shall continue to pursue this (elsewhere) until I receive a satisfactory answer. I am entitled to defend myself and shall do so. On my side I have access to unlimited time, email, imdb accounts, etc. and can and will use them.

Every time I looked the post times were different. I admitted that the post may have been made after the staff post but that I'd not read it. So your comments about that are unwarranted. As are your misquotes about what has been said.
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bluesmanSF, Champion

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Not when it's stamped as answered by staff. But, I guess if you don't 'get' that the first 12 times you hear it...

Yes, the post times, stated as "ago" changes as time progresses. Funny how that happens, eh?

No misquotes, dear. Just misreads.

Have at it, Sparky. I am sure you'll change the world, and the color of the sky as you see it! I have the utmost confidence in you! Using sock accounts usually makes all the difference! (any 12-year-old internet troll will tell you) You're in a great position with that!

Take care!
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Keester

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It could be a 100 times and I'll still not accept any guesses as an answer. You think it your way but you'll never make me change the way I see it.

You said "By the way, both times I looked, yours and pbn's had the same time stamp" I replied that they were different. You are being stupid in trying to be clever with your English. You know what I meant. Your putting the big "know it all hat" on again.

Misquote, misread...same same. Your splitting hairs and showing off your English again. Very childish.

My name is not Sparky. Please address me correctly. Never said I was gonna change the world or that I see the color of the sky differently than everybody else. Your misquoting/misreading again. Stick with the facts. As for sock accounts or 12-year-old trolls, I know none but it seems you do.
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Emperor, Champion

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Do you argue like this over on IMDB too?
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bluesmanSF, Champion

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But, Sparky, you just threatened to use all of your many accounts. Know one? Uh, talking to one.

Me not "misquoting" you (especially when I copied/pasted) and you misreading my reply are not even remotely the same. Have you even gotten one thing right? Are you deliberately this dense to troll? I can't see how anyone could post that much and not, even accidentally, get one thing right. You're amazing. Oh, sorry...you wanted to be addressed properly as Keester...how ironic (and, I guess you did get one thing right!).

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