Where are my personalized movies and series recommendations??????????????????

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  • Updated 2 years ago
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  • (Edited)
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Why on earth IMDB removed the personal user recommendations on imdb website's homepage???

PS. In case any IMDB moderator reads this: get them back!!! Now!!!!

It's five years I contribute IMDB just because it has the best movie recommendation engine
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Mirko Mancini

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  • AAAAAARGH

Posted 3 years ago

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Chris H., Employee

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Thank you for reporting this issue. It has been escalated to the relevant tech team.
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Chris H., Employee

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Hello Mirko,

    This issue has been resolved and you should now be seeing your personal user recommendation on the IMDb homepage.

Best regards,
Chris.
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Bret F., Employee

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Hi Mirko -- Thanks for reaching out. Our apologies for the inadvertent error! The recommendations widget is now back up on the homepage. 

Best,
Bret
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Mirko Mancini

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Thank you for considering the issue, anyway I tried opening the IMDB website from different browsers on different devices (always logging into my IMDB account) and the recommendations still don't appear

A screenshot of the blank space that once hosted my beloved recommendations (https://ibb.co/cNuCKb).

I'm glad it wasn't an IMDB decision to remove the recommendations altogether but only a server error, hope you guys find a solution, let me know if there is some more testing to do, I'll be glad to help.

Best regards
(Edited)
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Chris H., Employee

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Thank you for the follow up Mirko. We are seeing that this is affecting some people but not others. This problem with the recommendations on the home page has been escalated to the tech team.
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Chris H., Employee

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Hello Mirko,

     Can you confirm that this the recommendation section of the page is still blank for you? If so, can you try refreshing the page to see if your recommendations return?

Thanks,
Chris.
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Crimson Bowman

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This reply was created from a merged topic originally titled When will the recommendations display be active again?.

The recommendations stopped displaying on the homepage on Saturday and they still haven't returned.
Is there an update being done?  It would be nice if they had a separate url for recommendations or a link in your profile, rather than having to refresh the IMDb homepage every time.
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Mirko Mancini

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Hi,
it worked just fine this morning (Italy time zone) but I hadn't time to reply to the post because I had to go to work, now I tried again and it doesn't work anymore
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Felix Neutatz

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Hi,
I still do not see my personal recommendations. Any updates on this issue?

Best regards,
Felix
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Chris H., Employee

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I am sorry. We are still looking into the cause and fix for this.
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Crimson Bowman

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Thank you for following up
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Col Needham, Official Rep

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Please note "Recommended for you" only appears when you are logged in (since we need to know which is your account in order to make recommendations).  Can you confirm you logged in on all of the browsers you tested? 

If you are logged in, please let us know in which country you are located and your "Title display country" and "Title display language" settings on https://www.imdb.com/preferences/general 
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Crimson Bowman

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Is there any progress on this issue?
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Col Needham, Official Rep

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Yes and no, sorry.  We have made one adjustment which makes it more reliable in some cases.  More work is scheduled after the holidays to make it more robust. 
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Crimson Bowman

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I thank you sir.  
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Crimson Bowman

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My recommendations are working again! Hopefully this is a fix that will remain. I appreciate all your team's diligence over the holidays.
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Евгений Малков

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But without "Not interested" button and not showing from which movie rating I already watched IMDB reccomends me this movie. Guys, why you can't just bring it back exactly just like back in the days?
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Col Needham, Official Rep

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Guys, why you can't just bring it back exactly just like back in the days?
This is not possible, sorry.  Please see https://getsatisfaction.com/imdb/topics/upcoming-changes-to-several-imdb-features-du6man1opd5q0
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Mirko Mancini

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It now works for me

I Hope the "undo removed recommenations" feature will be taken under consideration any time in the not so distant future

Happy holidays :)
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Mirko Mancini

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It now works for me

I Hope the "undo removed recommenations" feature will be taken under consideration any time in the not so distant future

Happy holidays :)
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Mirko Mancini

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It now works for me but it only shows a limited number of entries

I Hope the "undo removed recommenations" feature will be taken under consideration any time in the not so distant future

Happy holidays :)
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Stefan

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I cant see the recommendations eather. I tested different browsers and it shortly showed up on mozilla but that one is gone too. 
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Col Needham, Official Rep

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Please note "Recommended for you" only appears when you are logged in (since we need to know which is your account in order to make recommendations).  Can you confirm you logged in on all of the browsers you tested? 

If you are logged in, please let us know in which country you are located and your "Title display country" and "Title display language" settings on https://www.imdb.com/preferences/general 
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Mirko Mancini

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It now works again for me, but since I posted this thread it occured several times that it worked for about ten minutes and then didn't work anymore, so I don't want to cheer too much in advance xD.


How about the other people for which the recommendation didn't work either?


By the way in case it may help troubleshoot for everybody else: I'm located in Italy, display country: original, display language: english.


PS: since we are here, I've always had a question regarding the recommendation: is there a way to undo the removal of some entries in my personal recommendations? Over the years I have hit the "no" button several times by mistake, most of the times when I was browsing through my old phone which was pretty bad and it moved the page while I was going on with the pages and I'd like to get all the removed suggestions back.


Thank you very much
(Edited)
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Mirko Mancini

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Doesn't work anymore
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Евгений Малков

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Not working for me about a week as for today! Same language display as previous user. Feature about restore movies  from "Not recommended" I requested earlyier this year, because it is very easy to click on "Not interested" by accident. Guys, i'm a webdev, do you need some help?) Just joking, you've gotta have a serious recommendation engine which we want back! Please!!!
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Евгений Малков

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It works yesterday (GMT+5) and now again broken, what is going on with this feature?
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Crimson Bowman

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The Recommendation feature is still not working for me after 1 week.  It doesn't work when I am logged in, and it doesn't display in chrome, IE, or firefox
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Col Needham, Official Rep

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We have just made some further changes to make the recommendations more stable.  How do things look for people now?
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Crimson Bowman

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It works fine for me now.  It is functional.
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Mirko Mancini

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Still shows only 4 pages of 6 entries for me, the app shows way more
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Mirko Mancini

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The good thing about the website version was the virtual infinite number of entries (the best movies I discovered thanks to IMDB recs were in the later pages) and the fact that if a movies has not a poster the app won't recommend them
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Col Needham, Official Rep

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Yes, sorry, this is a temporary limitation which will be fixed in the New Year.
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Евгений Малков

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Hmm, limited quantity of recommendations, no "Not interested" button, not showing from which rated by me films this one recommended to me, so it looks terrible. What improves did you do? Earlier it was powerful tool for recommended movies searching, now it is - "Where the hell my old design?When it all get back to normal")))  

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