Why have all my credits in my new film been declined?

  • 2
  • Problem
  • Updated 7 months ago
  • Solved
  • (Edited)
All my credits have been declined for my new film while all other elements that do not include me have been accepted. This is not the first time this has happened. It happens on every title I am involved in and I feel like I am being persecuted. Please sort this!!!

Submission:

#181130-120526-946000


Also, I have been persecuted in this submission:


#181201-200516-164000



I don't need someone telling me about processing times or evidence. Both submissions have been fully processed and if you look at the Miscellaneous link for the first submission it clearly lists me on the casting website as producer and project admin.

The second submission's Miscellaneous link is the released film with my credit at the end of the film.

IMDB this is unacceptable for an IMDB pro customer to be persecuted and lied to about processing times. Please someone just sort this.
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Jake Mason

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  • Aggravated

Posted 7 months ago

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Michelle, Official Rep

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Hi Jake -

I was able to review both submissions and noted that the credits you mentioned have not been approved because our editors were unable to verify the information and will need further evidence.If you have links to help verify your participation on these titles, please post them here and our staff will be happy to take another look.
(Edited)
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Jake Mason

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Here is the call sheet for the second submission (181201-200516-164000). Please take a look at the Miscellaneous Link! At the end of the film, my credit is clearly present! That is perfectly good if not better evidence I worked on the film as the camera assistant. I was enlisted as a PA but promoted by the end of production to camera Assistant, in fact, I was also credited for lighting in the film.
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Jake Mason

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For the first submission (181130-120526-946000) I am the producer, writer and cinematographer please see my proposal document below for the film or see the Miscellaneous Link!  Where the casting website clearly lists me as the producer/cinematographer/writer!!! 
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Will, Official Rep

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Hi Jake,

Apologies, this should have been accepted and I've done so now. These credits will be live shortly.

Regards,
Will
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Jake Mason

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Thankyou so much!