Why are ratings disabled occasionally for shows/episodes?

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  • Updated 2 years ago
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steb

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Posted 2 years ago

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Joel, Employee

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Hey Steb,

Thanks for the post!

The ability to rate a title only becomes available once it's been released, I've looked at the episodes you've listed but none of them have release dates attached - the system doesn't know they've been released so voting isn't enabled.

If you can add a release date to the episodes, this should allow you to vote on them!

To add a release date please do the following:

1. Navigate to the title page.
2. Scroll to the bottom of the page and select Edit Page.
3. Under the heading Basic Data you will see the option Release Date.
4. On the drop down to the right, click Correct/Delete.
5. Scroll to the bottom of the page and select Continue.
6. Find the release date you would like to change and using the drop down, select Correct.
7. Scroll to the bottom and click Check these updates.
8. Amend the release date of the title and scroll down and click Check these updates.
9. If all is OK the box will turn green, now you can click Submit at the bottom of the page.
10. One of our editors will review this and approve/reject the change as necessary.

Best of luck!

Joel
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steb

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Thanks Joel.

This method is not working for the very first title though because it is a television series.

How can I add it there?
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Peter, Champion

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When was it first aired? I found the date 16 April 1993, do you think this is right?

If so, we could probably add an episode with that date and the episode number 1.1. This may be enough to change the status of the series.
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steb

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I found the same date like you. I guess this is correct.
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Michelle, Official Rep

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Hi Steb -

If you believe the episode air date is correct, please do submit the new episode to the TV Series and include the air date, once accepted and listed, the TV Series can then be rated.  Let us know if you encounter any problems submitting the new episode title.

Otherwise, you can find instructions on how to add a new episode to a TV show here.  Cheers!
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Peter, Champion

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Looks like this is done and the date was transferred to the series.
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steb

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yes thanks for the help Peter