Personally, I've noticed this myself. Whether reviews are helpful or not only show if a review helps someone to choose to watch something - a good review that lists for instance the problems within a movie that people want to know about to stop say, for instance, trigger warnings, can be noted as not helpful and pushed down a review page, thus also taking away the trigger warnings from people who need them to know not to watch the movie.
An idea here would be to have a trigger warnings list on IMDb pages for films.
I've personally wanted a comment section on reviews for a while - to be able to comment on a review that I personally didn't find helpful, but would like to discuss something. For instance, on reviews of
The Boy and
My Bloody Valentine, the films didn't really come to a close fully, and left a lot of things up to debate and discussion. I'd like to have the opportunity to connect with users on their personal reviews and discuss, see where they thought X, Y and Z happened, rather than going onto a message board and not really getting the feedback I want, through tons of people commenting, or none at all.