why do i have to reset my password ever time i use this website?

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  • Updated 3 months ago
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Why do I have to reset my password every time?
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Jackie Wagner

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Posted 3 months ago

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Steve, Official Rep

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Hi Jackie,

You should be able to continue to use the same password once it is set. Are you receiving an error message when you try to log in?


You can also try to clear your browser history (cache/cookies), then attempt your password reset again to confirm there is not a browser issue causing the password resets.


Thanks in advance!

- Steve
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Ed Jones (XLIX)

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Jackie, Hi.
Are you talking about IMDb Website or Get Satisfaction?