Why one of my clients is not appearing in my IMDb Scorecard?

  • 1
  • Problem
  • Updated 9 months ago
  • Solved
Why one of my clients is not appearing in my IMDb Scorecard? I'm trying to add headshot images, and other details, but my clients' name is not appearing; it says, "STARmeter unavailable - Insufficient data points." What to do?
Photo of Kalkin

Kalkin

  • 194 Posts
  • 176 Reply Likes
  • sad

Posted 2 years ago

  • 1
Photo of Michelle

Michelle, Official Rep

  • 13273 Posts
  • 10644 Reply Likes
Hi Kaus S -

Can you confirm the name and IMDb link for your client?
(Edited)
Photo of Kalkin

Kalkin

  • 194 Posts
  • 176 Reply Likes
Name : Jayeeta Ghosh
IMDb Link : www.imdb.com/name/nm10317223
Photo of Kalkin

Kalkin

  • 194 Posts
  • 176 Reply Likes
Any thoughts? Kindly, help. Take care.
Photo of Michelle

Michelle, Official Rep

  • 13273 Posts
  • 10644 Reply Likes
Hi Kaus S -

Our support staff have e-mailed you directly to help address the Scorecard Issue.  If after reviewing the message, you continue experiencing problems with Client Scorecard, please write back to them directly through our Contact Form following the path: IMDbPro member questions --> Scorecard access --> Client scorecard, and they will be able to help further.
(Edited)
Photo of Zsolt Abraham

Zsolt Abraham

  • 1 Post
  • 1 Reply Like
Hello ,i have a same problem with the STARmeter
https://pro.imdb.com/name/nm10393909?ref_=hm_nv_usr_prof
What can i do?
Thank you
Photo of Vincent Fournols

Vincent Fournols

  • 2901 Posts
  • 4906 Reply Likes
Hi,

If you have the same problem, follow the same advice as provided by Michelle above.
(Edited)
Photo of Marvin Matyka

Marvin Matyka

  • 1 Post
  • 1 Reply Like
The Same Problem Dude :( Support does not answer