Why was I banned?

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  • Question
  • Updated 10 months ago
  • Answered
  • (Edited)
To whom it may concern,

Today I got a message saying that I was unable to add anymore data to imdb, and it says that I  deliberately tried to violated your User Conduct Agreement? I don't understand what I did wrong? Ive been on here for 6 years and am a Top Contributor for 6 years and try hard to add correct info I would NEVER try to deliberately hurt Imdb ever, so I don't understand what I did that made me violate your rules? And If I did violate them it was by mistake and I didn't realize it. So I apologize to whatever I did? How can I get my privileges back?  May I ask has this ever happened to any other users and how did they fix it? Also you can message me if you want to make it more private if you wish, i don't mind. Thank you.
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unknown1000

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  • sad, confused, hurt :'(

Posted 10 months ago

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ACT_1

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Today I got a message saying that I was unable to add anymore data to imdb
by unknown1000
Joined on February 13, 2015
https://getsatisfaction.com/imdb/people/unknown1000

? ?

unknown1000
IMDb member since Sat May 19 2012 - IMDb Member 6 years
https://www.imdb.com/user/ur33823478/
https://www.imdb.com/user/ur33823478/reviews
http://www.imdb.com/user/ur33823478/comments-deleted ?

Lifetime Total 400,000+.

- - -


Contributor Hall of Fame
https://contribute.imdb.com/czone/hall_of_fame

Top Contributors: All Time

# 62 - 215,194 -  unknown1000

.

(Edited)
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unknown1000

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@ ACT_1 may i politely ask, why did you copy all that info in your post?
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ACT_1

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? ?

This  shows Your history as a Contributor for the Staff to see

also there is ...

IMDb Contact Us
https://help.imdb.com/contact

Select which topic you need help with

IMDb Fan/Contributor questions

Select an issue

 Pick one ?

Would you like to contact us?

[ E-mail ]

.

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unknown1000

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oh.....i see.
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ACT_1

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Hi! unknown1000

Create a new account w/ new email (no connection to unknown1000)

as "knowntonoone1000" ??

already taken

Know it all
IMDb member since January 2000
https://www.imdb.com/user/ur0065497/

knowntoonlyone-998-836440
IMDb member since March 2011
https://www.imdb.com/user/ur25269079/

Knows_What_Hes_Saying
IMDb member since April 2006
https://www.imdb.com/user/ur10397416/


contribute tons o stuff
if all is accepted
tell IMDb who you are and what you did
see what happens next

.

(Edited)
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Will, Official Rep

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Do not do this.
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Jeorj Euler

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O_o
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unknown1000

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I would NEVER do something like that because it is not being honest and is wrong.
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Jeorj Euler

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Hi, unknown1000. You might have been banned for making a difficult-to-revert mess and continuing to render similar errors are others titles. The ban is probably a way put you on pause, so that IMDb site authorities can have chance to inform you of the problems with your submissions, perhaps also to persuade you to contribute to the correction process, granted you've not violated their trust too much. If there is a misunderstanding, there is a strong chance that you're the one with the lack of understanding, as revealed in the GS topic found at the aforementioned "mess" hyperlink.
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Will, Official Rep

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Hi all,

Please know that this isn't a decision that we have taken lightly. This is the latest in a long series of errors over the years that has caused significant clean-ups from both staff and other contributors, not all of which have been reported publicly. After repeated coaching from staff the users' accuracy level and understanding of policies are still below acceptable levels. Please see the Contributors' Charter.

Please let me stress that is an extreme and rare situation and isn't just linked to this one-off mistake.

Regards,
Will
 
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unknown1000

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I take Imdb very seriously and try very very hard to make it as correct as possible to the best of my knowledge.

Maybe as a suggestion, imdb should have a required source link for ALL updates for everybody that you MUST add a source for each update, would that help? cause i wouldn't mind that and if something is incorrect, I try to fix it.

Also  since imdb removed the Misc. Comment, that will make it even harder for imdb users to show proof that their update is correct...
(Edited)
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Jeorj Euler

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Citing sources is one thing, but sometimes it is also important to justify a "correction" by referencing the guidelines found in the IMDb Help articles.
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unknown1000

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ok
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Marco

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Please know that this isn't a decision that we have taken lightly. This is the latest in a long series of errors over the years that has caused significant clean-ups from both staff and other contributors, not all of which have been reported publicly. After repeated coaching from staff the users' accuracy level and understanding of policies are still below acceptable levels. Please see the Contributors' Charter.

Please let me stress that is an extreme and rare situation and isn't just linked to this one-off mistake.

Thank for this response Will. I'm pretty sure I'm not the only contributor who was wondering about this particular situation.
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unknown1000

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RE: the Tom and Jerry shorts, I was trying to HELP make it easier for imdb users to find it, I would NEVER deliberately try to destroy imdb ever, that's why it says im a top contributor for 6 years cause im trying to help fix incorrect info and make it better, I am sorry about the T&J entry and I don't think I deserve to be banned for that. :(


also as the bottom of every submission page it says something about adding this data is to the best of your knowledge or something, and i thought all my corrections were to the best of my knowledge...
(Edited)
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Will, Official Rep

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Hi unknown1000,

Please continue to contact the helpdesk directly regarding this issue.

Regards,
Will
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unknown1000

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I can't contact the help desk because in the message that I got it says:

"Our customer service department will not be able to offer any additional insight or action on these matters".
(Edited)
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Jack

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You can continue to contact customer service via your email, which is the only way you will get any resolve.
You're wasting your time continuing to post anything on here as it seems a final decision has been made and no more correspondence will be entered into.
(Edited)
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unknown1000

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 Theirs loads of Anime titles that need to be corrected and and add I was gonna fix them...but now I cant. :( If I may say,  Ive fixed thousands of titles and helped make them corrcct and not I can't do anything cause of one mistake. :(

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Jeorj Euler

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The idea that this has anything to do with only one mistake is still speculative at this point. Also, hopefully the ban is non-permanent, perhaps indefinite or conditional (if not temporary), but it sounds as though the IMDb site authorities are not interested in discussing it any further, which from the perspective of the public (us) seems odd.
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Jack

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Jeorj Euler I can assure you this is not odd.
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Jeorj Euler

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I'd certainly like to know "what is really going on", and I'm not sure if the creator of this topic told us everything there is to know about the situation. With all the badges had nevertheless, there must be some merit to this particular customers' contributions, even if some of the contributions are erroneous or fluff. Most importantly, none of the contributions must infringe upon copyright. Defrauding IMDb is a serious offense.
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unknown1000

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This is how I see it if I may say:  The positives greatly outweigh the negatives (meaning my earned badges, and huge list of updates and trying to help in the GS suggestions community and also all my suggestions on their help desk which was closed by imdb) 

Also, It says that it has a Official Representative named Michelle following so that must mean that they are interested in seeing my side of it, at least I think so.

And I'm being completely honest in knowing on what I know and am telling the truth as that I don't know why they banned me as I didn't touch the Tom and Jerry mistake after the first warning message, and then like three weeks later i get a second message saying I was banned yet I didn't touch Tom and Jerry  after that even though they ban m anyway.

If imdb does give me back the privileges may I suggest adding the Miscellaneous comment at the bottom of every update so users can add sources to their updates as I did that for some of them. Yes I did mess-up the Tom and Jerry entry but it was a mistake and  I was trying to help instead of hurt it.  :(

Also If Imdb gives my my submission privileges back I will be more careful. Thank you.
(Edited)
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Jack

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I empathize with you and hope you do get a resolve to this. I know how entrenched IMDb can be so all the power to you.
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unknown1000

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Thank you, sir. :)
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unknown1000

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Oh and all the thousands of images that I added, corrected and deleted as a positive entry too (i can't seem to edit the above post so i figured i'd write it below lol.)
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Jeorj Euler

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Well, unknown1000, whichever IMDb employee told you, "Our customer service department will not be able to offer any additional insight or action on these matters", whether or not he/she had the authority to do so, is not interested in helping. But are you certain that the message pertained to nothing other than the ban?
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unknown1000

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I think so :)
(Edited)
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Jack

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You don't want to get too involved or wound up over this. It's really great to help update a database, but in all reality all you are doing is help a very large rich corporation make even more money and not get paid for it.
Take a break and have a rest from it for a while, it's not the end of the world.
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unknown1000

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Has this happened to anyone else?
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unknown1000

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It says below the post of the main first top entry

'In Progress', what does that mean?


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Ed Jones (XLIX)

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Someone is looking in to it at the employee level.
Do what was said here by Will. Post this URL in th response.

Will, Employee

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Hi unknown1000,

Please continue to contact the helpdesk directly regarding this issue.

Regards,
Will

(Edited)
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unknown1000

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@ Will I think they will just continue to ignore me or file me for harassment if I continue to send them messages about the same topic won't they?  and it says "Our customer service department will not be able to offer any additional insight or action on these matters" meaning they will prob ignore my messages... - feeling frustrated :(
(Edited)
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unknown1000

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Also the peron's name was Jamie who sent me the message.
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Ed Jones (XLIX)

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You and me both I sent a contact Helpdesk message for which I have never received a reply on 3 Weeks ago. But it is not going to hurt either if you do. What are they going to do ban your ban?? LOL
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Ed Jones (XLIX)

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Jeorj Euler

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You mean Jaime?
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Ed Jones (XLIX)

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This Jaime.....
Jaime Murray
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Jeorj Euler

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The Black Fairy...
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Ed Jones (XLIX)

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H.G. Wells. That ought to stump you. Maybe? What Show?
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Ed Jones (XLIX)

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Also the peron's (SIC) name was Jamie who sent me the message.


Was this a contact helpdesk reply?
If yes?
what was the reply?
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Ed Jones (XLIX)

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While you may have earned Badges, your accumulation of them according to what Will said was based on the majority of your work being incorrect based on your idea of what is right. You would have been better served "Asking" what IS "Right" back in the old message board days prior to your sojourn into "Correcting" and organizing data based on your "Opinion" of what is right. If I want to find an old stand alone cartoon that was shown during an intermission, I would not expect to find it in with the later TV Serial of the same name. This sounds like what you were doing. It makes it "Harder" to find what you're looking for. You cannot just create "Categories" on your own, no matter how good the idea is, without asking first. This database is "Ours" too. For you to make assumptions on what you think "We" will like is presumptuous at best. Close to arrogance. This is not a personal attack at all. Just an observation. I have been following this thread since you first posted it. From what I have extrapolated from your comments, I has finally lead me to side with IMDb on this. You did not make "One" Mistake. You made hundreds. You seem a very nice person with good intentions. The old saying "Look before you leap" comes to mind here. Pete Rose had a similar problem making an assumption when betting. He did not ask for permission first if it was OK to play in someone else's  sandbox in his perceived fashion of what was "OK". His assumption got him banned for life. Yes, you can argue "They should've had better guidelines, etc, etc. When operating in "Grey areas" it's always best to run it up the flagpole and see if anyone salutes! Take your ban and live with it. It would have been nicer if the ones that approved your work had caught it earlier. Your early data acceptance rate made you a trusted contributor.  When you expanded your work they stopped fact checking your contributions. Some blame might go to IMDb but the majority rests on your shoulders. I'm just pointing out the obvious. These are not my "Opinions" just conclusions based on all the back and forth between you and IMDb. Sorry for your loss of privileges. But what you did, does not help in data searching. You have a good day if that's possible. Cheer up. This is not the end of the world. You can still work out in this "Gym" right here. You can give others good advice from this learned experience.
(Edited)