Have you ever shown them screen captures of on screen credits to prove what you say?
14 sounds like an unlikely number of wrong credits. Is it possible they go to someone else with a same/similar name? I think that's more likely, so that should probably be considered and a correction is always much easier to get than a removal.
Can you be more specific? Like which is your name page, which are the credits?
If not, can you post the submission ID numbers so staff can check on the status?
Are you, by any chance, this
Matthew SeigAre the credits, by any chance, the 14
Rivertown Film Society credits?
If so, Rivertown Film Society does, indeed, have an Executive Director named Matthew Seig (see
http://www.rivertownfilm.org/about/). So, If that is not you, you'll need to move the credits for those titles to a page for Matthew Seig (II) and off your page.
Just spit-ballin' here until you add verification that this is the issue.
Matthew Seig
bluesmanSF, Champion
I included a link to this discussion too. If you have anything else to add that might help them out, post it here and the link will lead them to it (it made sense to me, but they might need more).
Fingers crossed.
Matthew Seig
bluesmanSF, Champion