Why are my "Betrayal" TV credits, which are listed on the show's page, not showing up on my page?

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  • Problem
  • Updated 6 years ago
  • Solved
I've added two credits on episodes 104 & 105 of "Betrayal." My name is now listed on those episodes under the 'cast', but those credits do NOT appear on my personal page. I need this corrected asap.
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kamal bolden

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Posted 6 years ago

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bluesmanSF, Champion

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They typically appear on the title page, then migrate to the name pages. Credits come up in stages and the system is title based. If it's there in the title's list of credits, it will arrive on your page in the next day or two when your page is rebuilt/updated.
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kamal bolden

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Thank you for your reply. I'm worried now because the credits were added to the cast list 6 days ago. I just checked my page again and the credits still are not listed in my filmography. This have never been a problem before. Is there a secret phone number you know of (lbvs)? I'm paying $16/month and I can't even contact an employee?
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Emperor, Champion

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By posting here you have come to the attention of staff, but really all you should need to do is wait (which is presumably why they haven't chipped in yet).

As they are correctly listed on the episodes:

http://www.imdb.com/title/tt3140762/
http://www.imdb.com/title/tt3140766/

It really is just a matter of time before they appear on your page.

If you want staff to doublecheck then paste in the reference numbers for the submissions.

Also, I tried to request a page for your character in those episodes, but it didn't allow it, showing how new it is.
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DavidAH_Ca, Champion

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The credits are already on your Pro page, but not yet on the beta (pro-labs.) version. It should be on your base page soon.
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Emperor, Champion

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Thanks for the update - I did check Pro when I posted above and they weren't on there then, so the wheels are still turning.
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Emperor, Champion

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And I've now been able to create a page for the character.
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Owen Rees

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http://www.imdb.com/name/nm3878170 has been updated and the credits for the two episodes are there. We are checking to see why it did not update more quickly.