Why has my video not uploaded?

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I have waited 72 hours (3X longer than IMDb suggested) and I still can't see it anywhere. Was it not processed? I emailed you guys about this on Friday 5/31 and no one got back to me. I am getting very frustrated because I have several deadlines approaching and (apparently) I need to go through IMDb to submit my video's to several film festival.
PLEASE have someone contact me ASAP with either suggestions, or an answer by 3 p.m. today (6/3/2013). You may send all emails to:
hashtagmm@gmail.com
Thank you.
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Hashtag Multimedia

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  • pissed off

Posted 7 years ago

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Michelle, Official Rep

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We observed that you did receive a response from our staff on June 3rd, if you have not yet seen our response please check here: http://www.imdb.com/helpdesk/mycontacts

If you are still having trouble with your Video and/or have additional questions, please contact us directly at http://www.imdb.com/helpdesk/wabsupport

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