Why is the high-rez poster I uploaded with my Poster Services purchase not on title page after 2 weeks?

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It's been a couple of weeks since I purchased Poster Services and uploaded a high-rez poster for my film, but the only photo on my film's title page is the low-rez poster I originally attached. Why is the high-rez poster not yet on my page?
Photo of Bob Bates

Bob Bates

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Posted 7 years ago

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Photo of Michelle

Michelle, Official Rep

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Hi Bob -

If you purchased a Poster image two weeks ago, and the uploaded poster is still not displaying on the site, please contact our staff directly through the following form:

http://www.imdb.com/helpdesk/contact_...

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