Windows 7 problems!!

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
Archived and Closed

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The app for Windows 7 isn't working. It'll turn on for a few seconds, a minute tops, then it just sends me back to my main menu. I use this app everyday (literally) and having it fixed would be great!!
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Amy Panelli

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  • frustrated

Posted 7 years ago

  • 2
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Michelle, Official Rep

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If you are still experiencing this problem, can you give us more details?

-Which phone/mobile device are you using?

- How are you accessing the site (via your phone's browser or an app)?

Thanks!
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Amy Panelli

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So this went away soon after posting this, however it's starting again! I have a Samsung phone via AT&T and use the app everyday. However, as soon as you click on the app, it'll get to the main screen for a max of five seconds before it kicks me out and I'm back on my main menu of the phone. Anything that can be done to fix this problem would be fantastic 

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