Yesterday I made a new Password on IMDb Pro -not accepted today - this is wasting my time.

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  • Updated 7 months ago
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the new password I created yesterday is not accepted and this is wasting my time. I need one piece of information but I'm sending emails for conversations...
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Tim Smyth

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  • Had enough of this....

Posted 7 months ago

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Claire, Official Rep

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Hi Tim,

I recommend first ensuring that your device isn't automatically entering a previous password, and entering your updated password manually. If the password still is not accepted, please use the "Forgot your password" option to attempt once more to update the password. You'll receive an email with a link to complete the password reset process.

If you experience any further difficulties, please reach out to us directly via our Contact Us page to provide us with further details so that we can review your account and offer further assistance.

Please let us know if we can offer any further help.