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Restore date problems error message check that the file is accessible

When I try to restore a back up from my mem stick I get the message "Failed to restore data. Check that the file is accessible" If I restore on another computer to the InFlow program, this restores fine. I can't understand why the same back up restores ok on one computer but not on another. Would it be worth while exporting all my data to desktop on the computer which will not restore, then uninstalling the program and putting fresh InFlow on and trying to restore to that? Your early reply would be appreciated.
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