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I’m super frustrated!!!

How do I get music onto my phone?

I have read all of the instructions and was told in store that my phone (INQ 3G) had everything it needs to sync music onto it. I downloaded DoubleTwist and PC Suite and neither will recognize that my phone is plugged in via USB. I tried changing the settings in my phone to the ones I was directed but they're not even there! I would really love to be able to get some music on here-can anybody help me?
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