New update has a bug! Instagram frozen on a white screen..

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  • Question
  • Updated 8 years ago
Frequent crashes, now new update has caused it to freeze on a white screen, can't use the app now  reboot hasn't worked either 
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Sofia

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  • frustrated

Posted 8 years ago

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Erik Halberstadt

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Mine did that for a few hours after the update, but eventually it fixed itself. I don't know if I got lucky compare to some others, or if it was the fact that I had to do something else instead of IG, or what. Trying to uninstall and reinstall seems to be fraught with problems since the last update - check joshjohnson's feed for more details.

All I did was use the new clear cache (in settings) a few times and power cycled the phone once, and now IG seems almost as stable as it was two updates ago.
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Carolina Peres

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Mine doesn't work too. I tried everything like reboot, update iphone software and even Erik's tip and nothing...if anyone can help...
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Sofia

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Hi, mine is fine now, you have to delete the IG app, dont worry all your info will be saved, then go to it in the app store and download again, it will be free then while it loads it may freeze on installing, as people are having problem with that too.. if it does that, you need to restart your phone, then when you turn it back on it, log into IG using your name and password and it works fine =) ...
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Carolina Peres

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Yes, really works, thanks!