Stuck at sign up page (with no way out)

  • 1
  • Problem
  • Updated 9 years ago
  • In Progress
On the sign up page after filling the form then going to the camera roll view and returning back to the sing up form, the Done and back buttons had disappeared so I couldn't do anything anymore. Hade to forcefully close the app to try again.
Photo of Gabriel Ayuso

Gabriel Ayuso

  • 2 Posts
  • 0 Reply Likes
  • frustrated

Posted 9 years ago

  • 1
Photo of Josh Riedel

Josh Riedel

  • 137 Posts
  • 38 Reply Likes
Hi Gabriel,

Can you make sure you're using the latest version of Instagram (V.1.0.2)? If you are, can you please tell me what version iPhone and iOS you're using?

Thanks,
Josh
Photo of Mike Krieger

Mike Krieger

  • 22 Posts
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Official Response
Hey Gabriel,

So sorry about this, it's a bug in the current version where this occasionally happens in the sign-up. For now, please sign up without a photo, and you can add one in later under Profile > Change Profile Picture. Thanks for your patience!
Photo of Gabriel Ayuso

Gabriel Ayuso

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Hi Mike and Josh,

I did sign up without a photo. Beside this small hiccup the app has been great.
My Instagram version is 1.0.2, I'm using an iPhone 3GS with iOS version 4.1

Thanks for the quick responses,
Gabriel