Aux jack doesn't work

Aux jack suddenly stopped working
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this problem
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  • Hi John,

    Thanks for posting.

    Have you tried using a different AUX cable with your speaker? Does this make a difference? If not, you may need to service your speaker. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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