Block rocker sport battery problem

Block rocker sport battery malfunction?

Hello,

About a month ago I bought a block rocker sport. I was very pleased with it until the battery started acting up (which it actually did the first time I fully charged it.) The charging of the speaker worked fine and when finished the indicator light stopped blinking and stayed blue at 4/4 indicator lights. But when I started playing music the battery almost immediately dropped down to 3/4 lights. That's not to disturbing but when I then continue playing music it will suddenly drop down from 3/4 to 0/4 lights and then it turns off.

How do I fix this?

Thanks in advance for helping.
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  • Hello,

    I would like to help you out. It sounds like you may need to replace the battery on the Block Rocker. To order a new battery, parts and accessories for your ION Audio product, email parts@ionaudio.com or call ION Audio’s Parts Department at 401-658-3131 ext. 1407, 8:30 AM – 6:30 PM EST.

    The ION Audio Tailgater, Block Rocker, Job Rocker, Explorer and Party series products come with a user-replaceable rechargeable battery. The battery panel is either located on the side or bottom of the unit. If for any reason the battery needs to be replaced, this panel allows customers to replace the battery without the need to bring it to a professional. This here guide here walks through what type of battery these products use, how to obtain one if necessary, and how to physically replace it.

    Please read the following article on care for your Lead-Acid Battery.

    LEAD-ACID BATTERIES

    Rechargeable lead-acid batteries are the same type used in automobiles. As with your car battery, how you use this battery has a significant impact on its lifespan. For example, if you forget to turn off your car's lights and drain the battery, a jump start might work a few times. But after a few full discharges, even a jump won't help and the battery will need to be replaced. With proper use and treatment, a lead-acid battery can last for years. Here are some recommendations for getting the longest life from the internal battery.

    GENERAL USAGE

    • Fully charge the battery before using it
    • Avoid completely draining the battery
    • For maximum life, drain the battery 80% once a month
    • Charge the battery completely after each use
    • When fully charged, the battery may be left for up to a week
    • You may leave the unit plugged in for up to two weeks

    STORAGE

    • Avoid storing in high temperatures and moist places
    • For long-term storage, periodically recharge the battery
    • If you do not charge the battery for six months, it may not charge

    DISPOSAL

    • Bring the unit to a recycling center or dispose of in accordance with local ordinances
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  • But if I need to replace the battery after a month, wouldn't I just get a replacement battery? And why is the battery's life only a month? Is the battery life the same if I would purchase a new one?
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  • Related to this, I have the Block Rocker Sport as well and my issue is that it it refusing to charge at all. When plugged in, the indicator light are all on and the step up bar shows for around 3 minutes, but then it stops showing the bars completely and just shows the empty battery outline......
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