Charged but won't play unless plugged in

I had to replace my battery on my block rocker. It says that it is charged. But when I unplug it from the wall. I shuts off. I've tried to turn it off and on. But nothing works. Any help in regards to the why it doesn't stay on unless it's plugged in would be great.
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  • Hi Michael,

    Thanks for posting. Which Block Rocker do you have specifically? It sounds like you may need to replace the battery on the Block Rocker. To order a new battery, parts and accessories for your ION Audio product, email parts@ionaudio.com or call ION Audio’s Parts Department at 401-658-3131 ext. 1403, 8:30 AM – 6:30 PM EST. 

    The Block Rocker/Tailgater uses a Lead-Acid Battery. Please read the following article on care for your Lead-Acid Battery. 

    LEAD-ACID BATTERIES 

    Rechargeable lead-acid batteries are the same type used in automobiles. As with your car battery, how you use this battery has a significant impact on its lifespan. For example, if you forget to turn off your car's lights and drain the battery, a jump start might work a few times. But after a few full discharges, even a jump won't help and the battery will need to be replaced. With proper use and treatment, a lead-acid battery can last for years. Here are some recommendations for getting the longest life from the internal battery. 

    GENERAL USAGE 

    • Fully charge the battery before using it 
    • Avoid completely draining the battery 
    • For maximum life, drain the battery 80% once a month 
    • Charge the battery completely after each use 
    • When fully charged, the battery may be left for up to a week 
    • You may leave the unit plugged in for up to two weeks 

    STORAGE 

    • Avoid storing in high temperatures and moist places 
    • For long-term storage, periodically recharge the battery 
    • If you do not charge the battery for six months, it may not charge 

    DISPOSAL 

    • Bring the unit to a recycling center or dispose of in accordance with local ordinances
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  • So, I replaced the battery. The charge is fine. I used a voltmeter and traced it up to the circuit board. It has power till the dashboard. So, I'm guessing it's the circuit board. Is there anything that I can do to replace it? or the parts. Like I stated above it works only when plugged in.
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  • Please get in touch with your nearest Support Office for assistance with this. Log on to www.ionaudio.com/support to get in touch with them.
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