My Game Day speaker will not charge

I have a ION Game Day Bluetooth speaker and it will not charge. This is the second time this has happened but after a day it started to charge. It has now been 3 days and it still won't charge. Nothing looks wrong with the fuse, I've even tried using another charger from another device I have and it still won't charge. It has 2 bars left and I don't want to completely kill the battery. What should I do?
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  • Hi Miranda,

    Thanks for posting. Sorry you're having issues with your Game Day speaker.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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