Ion Block Rocker IPA76C does not switch off completely

Good morning,

basically I am totally satisfied with the IP76c. However, I have two problems at the moment:

1.) When the power button is switched off, the IP76c still draws current. This can be seen from the battery LED. Is the switch broken or what could be the reason? If necessary, install a second switch to disconnect the battery completely?

2.) To solve the first problem, I opened the device. Unfortunately, the radio suddenly stops working. I just can't get any reception, like I disconnected the antenna. I can hear a hiss in the box. I do not use the radio very often, but it is annoying...

I am grateful for any answer. Unfortunately, I no longer have any warranty on the device.

Best regards,
Marc
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  • Hi Marc,

    Sorry you're having issues with your Block Rocker.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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