Is there a Windows 10 driver available for Slides 2 PC MKII?

I experienced that the Slides 2 PC MKII scanner is not be recognised under windows 10.Is there a driver available to make this scanner work under windows 10??
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  • Hi Peter,

    Thanks for posting. The Slides 2 PC MKIII is class-compliant and won't require any drivers to communicate with your computer. 
    Check out this helpful guide below that will walk you through troubleshooting class-compliant devices:


    Let me know how this goes.
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  • Thank you Bill for your quick response and pointing me to documentation to troubleshoot problems with Class Compliant devices. Very interesting.
    Is my slides2pc mkll also class compliant like the mklll? And if so does iT make sense then to troubleshoot the problem cause under windows10? Has somebody slides2pc mkll working under wind10?
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  • Yes Peter, both devices are class-compliant and should work on Windows 10. Please review that documentation above and let me know how it goes, or if you have any additional questions! :)
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    • Problem solved.
      First i removed (de-installed) arcsoft photo impression. Then restart pc.
      Then (with scanner not connected) downloaded and installed from your support
      site the windows software.
      Connected the scanner usb2,
      In device manager the Slides 2PCmkII appaered under Other Devices as 35mm
      film scanner with the yellow problem triangel.
      Disconnected the scanner.
      Then i installed the drivers from the cd delivered with the scanner.
      Restarted pc.
      Connected scanner to check status of it in device manager, still yellow problem
      triangel.
      Then installed from cd the arcsoft photo impression software 6.1.56.148.
      After that the scanner was recognised under Display devices (camera's and scanners) and the yellow problem was gone.

      The option "Get Photo's" within arcsoft photo impression does now find and open
      the scanner. Problem solved.

      Note: the arcsoft photo impression sftware does not work fine under my 64bit
      windows 10. It hangs during transferring the snapshots of the negatives.

      Is this a known problem?
    • No, this is not a common or known problem. But either way, I'm glad you were able to get this resolved. Please let me know if there's anything else I can do to help.
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  • This reply was created from a merged topic originally titled ion slides 2 PC will not work.

    in file see the device manager . up loaded win 10 version from you web site
    red light on top lights up when connected to PC but I see no light of any color when I look inside the unit is it broke , not the correct drivers or a piece of junk
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