My ion explorer makes a static noise on the bass end

I have used eq to try and diagnose my problem and it seems that only the bass end makes a static crunch noise in my speaker. After going above half in the master volume it starts making the noise, It just started happening after having it for 1 year. Any ideas on how to fix?
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  • Hello Edwin,

    Thanks for posting! 

    It sounds like you may have damaged the speaker at some point in its use.  Your description sounds like a blown speaker. 

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop-down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor

    Make sure to reference or link this thread to help out the support team.



    I hope this helps! Let me know if you have any additional questions.
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