Noise when using the Ion Select LP into a USB laptop

I am using the Ion Select LP turntable, connected to the USB port on a laptop running WiN7 64. I want to transfer the audio to digital format. When I record, there is significant noise and static heard on the laptop speakers and recorded on the computer file. I have tried:
--playing the audio out the RCA jacks to a powered speaker, and this works great, so I know it is not the records or the playback system.
--tried a second Ion Select turntable, same problem
--tried two other laptops, same problem

At this point it is unusable. Any ideas?
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  • Hello,

    Thanks for posting Michael. I'd like to help. Follow the directions below to change your sound setup. Let me know how it goes.

    Windows Vista, Windows 7 and Windows 8 Sound Settings

    Playback Settings

    1. Click the Start button.
    2. Select Control Panel.
    3. Double Click Hardware and Sound it may only say Sound.
    4. Double Click Sound, the Sound Settings window will open.
    5. Under the Playback Tab click on your computers sound card and speakers.
    It may say one of the following (Realtek, SoundMax, Sigmatel, Sound Blaster, Conexant, IDT)
    6. Click Set Default at the bottom of the window.

    Important: Make sure the USB Audio Codec/USB PnP Audio Device is NOT your Default playback device.

    Recording Settings

    1. Click on the Recording Tab.
    2. Click on Microphone USB (Codec, PnP, Array).
    3. Click Set Default.
    4. Click Properties on the bottom of that window - Microphone Properties window will open.
    5. Click on the Levels Tab.
    6. Set the level to 5 (Windows 7) or 25 (Vista).
    7. Click on the Advanced Tab.
    8. Set the Sample Rate to 2 Channel, 16 bit, 44100 Hz or 44800 Hz.
    9. Uncheck both Exclusive Mode boxes.
    10. Click Apply, then OK to exit.

    * In some cases a restart is required to the level to save at 5 or 25 depending on your Windows version.
    * The microphone is very sensitive and needs be set this low to avoid distortion.
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