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Slides 2 PC mkIII / Slides Forever NOT WORKING on OSX 10.11


I've installed the listed ImageScanTool software of my Mac running OSX 10.11 and am constantly getting an error. When launching the app with the Slides Forever scanner connected through USB, it prompts a "no device connected" error.

This is HIGHLY frustrating as it is an urgent matter, and I've bought this device precisely because it was supposed to be usable with a Mac, and your website says it is supported through El Capitan. What can be done ?

I repeat : this is an urgent matter.

Thanks for your help.
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