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Solar Rocker Not Charging (not the solar stone)

I literally just bought this Solar Rocker 2 days ago. I plugged it in, let it charge till the battery symbol was full. Turned it on and it died after maybe 3-5 mins of music. Turned it back on and it says 3 bars then drops to nothing almost instantly. Plug it back in and it says 3 bars again and only takes like 4 mins to go to "full charge" according to the battery indicator. Someone please help!
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  • Hi Stefan,

    Thanks for posting. Sorry you're having issues with your Solar Rocker.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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