I’m frustrated

Solar Stone Charged nothing happening

Received 2 brand new Solar Stone Multi Speakers. One works fine, other one charged worked for a day and stopped. So I plugged back in, waited 24hrs red charging light on, when unplugged does nothing. What could be the problem? Just took out of box last week
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  • Hi Erin,

    Sorry you're having issues with your Solar Stone speakers.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.


    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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  • This reply was removed on 2018-07-23.
    see the change log