Solar Stone Multi not working after only a week.

I bought the Solar Stone about a month ago, it worked beautifully for about a week. Now, it is not doing anything. It's been charged, undamaged, stored inside, it's just not turning on. The reset button did not do anything. Please help!!
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  • Hi Jason,

    Sorry you're having issues with your Solar Stone Multi speakers.

    If your speaker isn't powering on at all, this is likely hardware-related. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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