I’m plays well but just wont stay on place

Stylus installation problem

I just bought replacement stylus for my ITTUSB. The stylus slides in place without any problems but falls off while using. It doesnt "click" in place.
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  • Hi Alfredo,

    Thanks for posting. Sorry you're having issues with your iTTUSB. I would recommend getting in touch with our Technical Support team for assistance with this, as this sounds like it may be a potential hardware issue.

    Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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