Tracks skip when I record them, but play normally if I don't click "record"

I have been noticing a problem with my Profile LP turntable. When I play the songs without clicking record (EZconvert is open) the songs play without problems. However, when I try to record some songs, they skip and skip really badly sometimes. The vinyls are brand new and it always happens on the same tracks, but it is not always in the same position of the song! That is what is strange. I have tried to clean the vinyls, to no avail. What could possibly be wrong?
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  • Hello Brad,

    Thanks for posting. I would like to help. Let's try adjusting your sound settings on your computer. Try the steps below based on your operating system. Let me know how it goes.

    Windows Vista, Windows 7 and Windows 8 Sound Settings

    Playback Settings

    1. Click the Start button.
    2. Select Control Panel.
    3. Double Click Hardware and Sound it may only say Sound.
    4. Double Click Sound, the Sound Settings window will open.
    5. Under the Playback Tab click on your computers sound card and speakers.
    It may say one of the following (Realtek, SoundMax, Sigmatel, Sound Blaster, Conexant, IDT)
    6. Click Set Default at the bottom of the window.

    Important: Make sure the USB Audio Codec/USB PnP Audio Device is NOT your Default playback device.

    Recording Settings

    1. Click on the Recording Tab.
    2. Click on Microphone USB (Codec, PnP, Array).
    3. Click Set Default.
    4. Click Properties on the bottom of that window - Microphone Properties window will open.
    5. Click on the Levels Tab.
    6. Set the level to 5 (Windows 7) or 25 (Vista).
    7. Click on the Advanced Tab.
    8. Set the Sample Rate to 2 Channel, 16 bit, 44100 Hz or 44800 Hz.
    9. Uncheck both Exclusive Mode boxes.
    10. Click Apply, then OK to exit.

    * In some cases a restart is required to the level to save at 5 or 25 depending on your Windows version.
    * The microphone is very sensitive and needs be set this low to avoid distortion.

    Windows XP Sound Settings

    1. Click Start button.
    2. Select Settings, then Control Panel.
    3. Click Sounds, Speech, and Audio Devices.
    4. Choose Sounds, and Audio Devices. This will open the Sounds and Audio Devices Properties.
    5. Click on the Audio Tab.
    6. Under Sound Playback Default Device choose your sound card. (Realtek, SoundMax, Sigmatel, Sound Blaster, Conexant)
    7. Under Sound Recording Default Device choose the USB. (USB Audio Codec, Pnp Audio Device, Microphone Array)
    8. Under MIDI Music Playback Default Device no changes necessary.
    9. Click on the Voice Tab and mirror these settings.
    10. Click Apply to save, then click OK to exit.

    Mac OS X Sound Settings

    1. Click the Apple icon in the top left corner
    2. Select System Preferences...
    3. In the window that opens, under Hardware, click Sound.
    4. At the top of the new window that opens click on the Output tab.
    5. Click on Internal Speakers or Headphones to set this as the default.
    6. Click on the Input tab.
    7. Click on the USB Audio Codec/PnP Audio Device to set the default (Adjust the Volume to desired level).

    *If Line in or Internal Microphone is selected as your default you may hear your voice during recording.
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  • Hey, thanks for the reply!

    Sorry, but this didn't work. Like I said, the sound works fine on playback but the recording skips. I don't Understand. I tried the adjustments that you suggested, to no avail. What really makes me wonder is that it is not every song, but it is the same songs everytime and within these songs, it's never the same position. This racks my brain...
    • Hello Brad,

      When you experience this, are the songs breaking into two songs instead of one whole song? Is this being recorded or just during playback? If your songs are breaking up into multiple songs then you may need to uncheck "Split Recordings into Tracks" which can be found on Step 2. Certain tracks when they have a breakdown during the track or when there's a brief silence, the EZ Converter software detects that as a new track. When your EZ Converter software is checked and set to automatically "Split Recordings Into Tracks", the tracks will split from the software. If you uncheck that option you will have to manually wait for each track to finish recording before you start a new track. Try this out and let me know if your symptoms persist.
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  • No, That's not the problem at all. I always unclick automatic anyway, as that sometimes splits long tracks into 2 anyway. The skipping I hear isn't really a normal skipping sound. If that makes any sense. It sounds more digital. Okay, so the tracks play fine when I have the program open and the vinyls are new.. But when I click record there are random parts in the songs that have like a "digital blurb or fuzziness"? If that makes any sense? It's not like a normal skipping sound from vinyls.... Sometimes it lasts a few seconds at the same spot and it just sounds more digital than a skip from a flaw in a vinyl.
    • Hello Brad,

      Ok, thanks for the info. This may be your computer then. Recording audio is very sensitive process and requires most of your computers power to process audio smoothly. Make sure you limit all the programs and applications you are running. It is recommended to temporarily disable anti-virus software when recording audio. For more tips on optimizing your computer for Audio recording please visit the link. http://www.alesis.com/tipsnov08

      Try this out. Follow the directions and let me know how it goes.
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