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TWS XCD earphones

I have the XCD TWS earphones, black, and they won't connect to each other. The right one has no problem pairing with my phone or laptop, but the left one doesn't have any sound coming out. The left says "power on" and "power off" but nothing else.

This happened suddenly, they were working very well and all of a sudden stopped. They were bought only a few months ago. Any ideas on how I can fix this?
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