No mid-range from my Total PA

The Total PA Pro has a significant lacking in the mid-range (upper vocals) using Bluetooth or the supplied mic. We had to turn bass control fully counterclockwise and increase the treble to sound anywhere near normal. It is far from the +/- 3dB written specs in the manual. Using a better mic helped (Shure PGA58) but still had to make a substantial adjustments to the EQ to sound almost acceptable. Any recommendations?
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  • Hello,

    Thanks for posting. Sorry you're having issues with your Total PA.

    It sounds like your product may need to be serviced. Warranty and non-warranty claims are not handled here on the forum, but I can point you in the right direction! Here are a couple of options that you could choose from:

    • Submit a Warranty or Service inquiry with our Technical Support team by logging onto the ION Audio Support Page. Select Warranty or Service Inquiry from the drop down menu.

    or

    • For quicker support, call your nearest Support Office or International Distributor.

    Make sure to reference or link this thread to help out the support team.

    I hope this helps! Let me know if you have any additional questions.
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