cisco/scientific atlanta rng series incorrect/missing codes

cisco/scientific atlanta incorrect/missing codes for the rng series (I have an RNG 150) - no code for OK/Select, nav arrow up doesn't work - are there any updates? How can I determine correct code and fix the database codes listed?
1 person has
this question
+1
Reply
  • Hi Bradley,

    Sorry you're having trouble with the built-in device codes and sorry for our delay responding! From my quick research, it sounds like the RNG series uses the XMP protocol, which is notoriously problematic - especially to learn - so I won't have you try that.

    Try creating two new commands to test. To do that:

    1. On your RNG series device, right-click on the Pronto Hex Codes heading and select "Add device code"

    2. In the 'Device Code' Properties box in the lower-left, add the name in the 'name' field, and copy/paste the matching hex code (see below) in the 'data' field. Be sure there are no leading or trailing spaces in the data field.

    3. Delete the bad command from the button and replace with the one you created.

    4. Sync and test.

    Repeat the process for the other button. Let us know if that doesn't get you going and we'll try a different code.

    Regards,
    SC

    Cursor Up

    0000 006C 0012 0012 0008 0023 0008 0043 0008 001D 0008 006E 0008 0033 0008 0033 0008 002D 0008 0068 0008 01F3 0008 0023 0008 005E 0008 001D 0008 001D 0008 0028 0008 0023 0008 001D 0008 001D 0008 0C45 0008 0023 0008 0043 0008 001D 0008 006E 0008 0033 0008 0033 0008 002D 0008 0068 0008 01F3 0008 0023 0008 0033 0008 0048 0008 001D 0008 0028 0008 0023 0008 001D 0008 001D 0008 0C45


    OK/Select

    0000 006C 0012 0012 0008 0023 0008 0043 0008 001D 0008 006E 0008 0033 0008 0033 0008 002D 0008 0068 0008 01F3 0008 0023 0008 0048 0008 001D 0008 001D 0008 0028 0008 0038 0008 001D 0008 001D 0008 0C45 0008 0023 0008 0043 0008 001D 0008 006E 0008 0033 0008 0033 0008 002D 0008 0068 0008 01F3 0008 0023 0008 001D 0008 0048 0008 001D 0008 0028 0008 0038 0008 001D 0008 001D 0008 0C45
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated

  • thanks very much! Partial success:
    Good news - the OK / Select code worked.
    Bad news - the cursor up code did not work.

    Also, I've added and tested several others, some work others do not. I havent' tried all possible buttons. I've only added guide related and channel operations (cursor movement, channel up/down/previous, info, cancel)

    Here is a list of other codes that don't seem to work for me:
    * CHANNEL UP
    * DIGIT 2
    * DIGIT 3
    * DIGIT 0
    thanks again,
    Brad
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. indifferent, undecided, unconcerned happy, confident, thankful, excited kidding, amused, unsure, silly sad, anxious, confused, frustrated