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DTV Feeback help

I am sure this is my problem, but I can't seem to figure this out. I have searched the forums and I am still having problems. I also read over the tutorials.

How do I get the feedback to work with my Directv receiver? I have imported the feedback and attached it to a device. I then dropped the feedback Channel callsign onto the page. After syncing my iPhone, I bring the page up and I don't see anything. What have I missed?
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